About Logging In
Logging in to Playwise HQ gives you access to your team’s competitive intelligence dashboard — including competitor battlecards, win/loss analysis, and field insights. The login process is straightforward: enter the email and password associated with your account, and you are taken directly to your Dashboard.
What You Need to Know Before Logging In
Your Credentials
To log in, you need the email address and password you used when creating your Playwise HQ account. If you joined through a team invitation, use the email address the invitation was sent to and the password you set when accepting the invitation.
Email Verification
Playwise HQ sends a verification email when your account is created. You can log in and use the platform during the verification pending period without any restrictions. However, if your email remains unverified for an extended period, your login may eventually be blocked until you verify your email address.
If your login is blocked due to an unverified email, check your inbox (and spam folder) for the verification email, or request a new verification link.
Account Status
Your account must be active to log in. If your account has been deactivated by an administrator, you will not be able to sign in. Contact your account administrator if you believe your account has been deactivated in error.
A Step by Step Guide on How to Login to Playwise HQ
Follow these steps to sign in to your Playwise HQ account.
Step 1: Navigate to the Login Page
- Go to the Playwise HQ login page.
- Alternatively, if you are on the registration page, click the “Sign in” link below the registration form..
Step 2: Enter Your Credentials
Email — Enter the email address associated with your Playwise HQ account.
Password — Enter your password. Click the eye icon on the right side of the field to toggle password visibility so you can verify what you are typing.
Step 3: Sign In
- Click the “Sign in” button.
- The button will briefly show “Signing in…” with a spinner while your credentials are verified.
- On success, you will be redirected to your Dashboard, where you can access your battlecards, analytics, and team features.
Troubleshooting
“Invalid credentials”
This error appears when the email address is not found or the password is incorrect. Double-check that you are using the correct email address and password. Passwords are case-sensitive — make sure caps lock is not enabled.
“Account is inactive”
This error means your account has been deactivated. Contact your account administrator to reactivate your account.
“Email address is not verified”
This error appears if your email address has remained unverified for an extended period. Check your inbox and spam folder for the verification email that was sent when your account was created. Click the verification link in the email to verify your address, then try logging in again.