About Creating an Account
Creating a Playwise HQ account is the first step toward building your competitive intelligence capability. Playwise HQ is a competitive intelligence and sales enablement platform that helps teams track competitors, build battlecards, and analyse win/loss outcomes — and getting started takes just a few minutes.
Key Benefits:
- Get started in minutes — The two-step registration process is quick and straightforward, with no lengthy onboarding forms.
- Immediate access — You are automatically logged in after creating your account, so you can start exploring the platform right away.
- Invite your team later — As the account creator, you are assigned the Admin role and can invite colleagues to join your account at any time.
- Free Tier — Playwise HQ has a 100% free tier and during the first 7 days you also get access to all of the premium, paid features in Playwise HQ.
What You Need to Know Before Creating an Account
Open Registration
Playwise HQ registration is open to anyone. You do not need an invitation to create a new account — simply visit the registration page to get started.
If you have been invited to join an existing account by a colleague, you do not need to create a new account. Instead, check your email for an invitation link and follow the instructions in that email to set up your user profile on the existing account.
EmailUniqueness
Each email address can only be associated with one account. If you try to register with an email that is already in use, you will see an error message.
Password Requirements
Your password must meet the following minimum requirements:
- At least 8 characters long
- At least one letter (uppercase or lowercase)
- At least one number
During registration, a password strength indicator provides real-time feedback as you type, showing you which requirements have been met and your overall password strength.
Terms of Service and Privacy Policy
You must agree to the Terms of Service and Privacy Policy before creating your account. Your acceptance is recorded with a timestamp for your records.
Account Types
During registration, you will be asked who the account is for:
- Just for me — Choose this if you are setting up a personal account for individual use.
- For my team — Choose this if you are setting up an account that multiple team members will use. You can invite colleagues after account creation.
Default Role
The person who creates the account is automatically assigned the Admin role. This gives you full access to all features, including the ability to invite and manage team members, configure account settings, and manage your subscription.
Email Verification
After creating your account, Playwise HQ automatically sends a verification email to the email address you registered with. You can log in and use the platform immediately while your email verification is pending — you do not need to verify your email before getting started.
A Step by Step Guide on How to Create a Playwise HQ Account
Follow these steps to create your new Playwise HQ account.
Step 1: Navigate to the Registration Page
- Go to the Playwise HQ registration page.
- Alternatively, if you are on the login page, click the “Create an account” link below the sign-in form.
- You will see the registration page with the heading “Create your account” and the subheading “Start tracking your competitors and gain strategic insights”.
Step 2: Complete Your Account Information (Step 1 of 2)
The first step of the registration form collects your login credentials. You will see the heading “Account Information” with a step indicator showing “Step 1 of 2”.
Fill in the following fields:
- Email — Enter your email address. This will be your login username.
- Password — Create a strong password. The placeholder reads: “••••••••”. Click the eye icon on the right side of the field to toggle password visibility.
- Confirm Password — Re-enter your password to confirm it matches. The placeholder reads: “••••••••”. This field also has an eye icon to toggle visibility.
- Password Strength Indicator — As you type your password, a strength indicator appears below the password fields showing your progress. It displays a colour-coded bar (red through green) and a checklist of six requirements:
- At least 8 characters
- At least one uppercase letter
- At least one lowercase letter
- At least one number
- At least one special character
- Passwords match
Each requirement shows a green indicator when met and a grey indicator when not yet satisfied.
- Terms and Conditions — Check the box next to “I agree to the Terms of Service and Privacy Policy”. The Terms of Service and Privacy Policy links open in new tabs so you can review them without losing your form data.
Once all fields are complete, click the “Next” button (with an arrow icon) in the bottom-right corner to proceed to step 2.
Step 3: Complete Your Company Information (Step 2 of 2)
The second step collects your company details. You will see the heading “Company Information” with a step indicator showing “Step 2 of 2”.
Fill in the following fields:
- Company Name (required) — Enter your company or organisation name.
- First Name (optional) — Enter your first name. Maximum 50 characters.
- Last Name (optional) — Enter your last name. Maximum 50 characters.
- Who is this account for? (required) — Select an account type from the dropdown:
- “Just for me” — For individual use.
- “For my team” — For a team account where you will invite colleagues.
When you are ready, click the “Create Account” button in the bottom-right corner.
Step 4: Access Your Dashboard
On success:
- A green notification will confirm: “Account created successfully. You are now logged in.”
- You will be automatically logged in and redirected to your Dashboard.
- A verification email will be sent to your email address in the background.
You are now ready to start using Playwise HQ. From the Dashboard, you can create your first competitor battlecard, invite team members, or explore the platform settings.
Troubleshooting
“This email is already in use”
This error means another account already exists with the email address you entered. If you previously created an account, go to the login page and sign in. If you were invited to an existing account, check your email for an invitation link instead.
“This company name is already in use”
This error means another account has already registered with the same company name. Try a variation of your company name, or contact support if you believe this is an error.
“Passwords do not match”
Ensure the password you entered in the Confirm Password field exactly matches the password in the Password field. Use the eye icons to toggle password visibility and verify both entries.

